For municipal caseworkers, job centres, authority managers and the Probation Service

A coherent effort around citizens with complex support needs

Lotusgruppen collaborates with municipalities, the Probation Service, the treatment system and companies on individually designed pathways with clear goals, a fixed contact person and ongoing documentation.

Who can the effort be relevant for?

We often meet citizens in situations such as these:

Citizens facing or recently released from prison
Citizens needing support with housing, finances and authority contact
Citizens with an unstable daily rhythm, attendance or everyday structure
Citizens who find it hard to maintain treatment or appointments
Citizens moving towards a placement, education or employment
Citizens who have started an activity but risk absence or drop-out
Citizens where support needs and the relevant effort are still unclear
The effort is designed based on the individual citizen's current situation, own goals, resources and support needs.
How a collaboration is established
01

Initial enquiry

The commissioner contacts Lotusgruppen with an overall description of the task, without submitting sensitive personal data through the website.

02

Professional dialogue

Lotusgruppen and the commissioner discuss the citizen's situation, the purpose of the effort, expected support intensity and relevant partners.

03

Proposed effort

Lotusgruppen recommends a pathway or prepares a concrete proposal for an individually designed effort.

04

Agreement and start-up

Goals, framework, contact form, documentation, meeting frequency and responsibilities are agreed with the commissioner.

05

Delivery and follow-up

The citizen gets a fixed contact person. The commissioner receives the agreed status and is informed quickly of significant challenges.

06

Evaluation and next steps

The effort is evaluated together with the citizen, commissioner and relevant partners. A decision is made on conclusion, extension or transition to another effort.

Start a professional dialogue
The deliverable is set in the specific agreement, but can typically include:

A clear deliverable – not just ongoing contact

A fixed contact person
Description of goals and sub-goals
An individual effort or development plan
Documentation of completed activities
Ongoing progress status
Monthly or agreed status to the commissioner
Participation in interdisciplinary meetings
Fast notification of significant absence, conflict or breakdown
Coordination with relevant partners by agreement and consent
Closing status with a recommendation for next steps
The scope and frequency of documentation are agreed with the commissioner and adapted to the purpose and intensity of the pathway.
Documentation and progression

Result goals are chosen individually – not all are relevant in every pathway. Possible progression areas:

Attendance and keeping appointmentsHousing and practical stabilityFinances, mail and authority contactDaily rhythm and everyday structureTreatment contactConflict managementCommunication and cooperationPlacement, education or employmentRetention in activityThe citizen's own goals and perceived development
Lotusgruppen documents the effort carried out, the observed progression and the challenges that still require attention. We do not guarantee a specific end result, but we stand behind our effort, availability, follow-up and documentation.
Collaboration around the citizen

Depending on the task and consent, relevant actors may include:

Municipal caseworkerJob centreThe Probation ServicePsychiatric or other treatment servicesAddiction treatmentEducational institutionPlacement or workplaceHousing actorsFamily or other relevant network
Contact and information sharing with other actors takes place within the agreed task and on the necessary legal and consent basis.
Company collaboration and employment

When company-oriented support is relevant, the effort can include:

Clarifying resources and considerations
Matching with a relevant company or activity
Preparation before start-up
Clear work tasks
Gradual increase in hours and responsibility
Contact with the company
Fast action in case of absence or conflict
Support for the transition from placement to ordinary hours, education or employment, when realistic
A work placement or employment is not established as a guarantee, but as a goal worked towards when the citizen's situation and the specific task make it relevant.
The five pathways

Clear frameworks adapted to the specific task.

What Lotusgruppen guarantees

Lotusgruppen stands behind

  • A clearly described effort
  • A fixed contact person
  • The agreed contact intensity
  • High availability within the agreed framework
  • Ongoing follow-up
  • Agreed documentation
  • Fast response to significant challenges
  • Cooperation with relevant actors
  • Honest communication about progression and barriers

Lotusgruppen does not guarantee

  • Freedom from crime
  • Ordinary employment
  • Specific treatment results
  • That all goals are reached within a specific period
  • That other authorities or partners make specific decisions
Professional FAQ

Do you have a specific citizen or task you'd like to discuss?

Send an overall enquiry without sensitive personal data. We'll contact you for an initial professional dialogue about needs, options and next steps.